The City of Whitehorse owns and operates its own water utility. The City’s potable water is drawn from underground wells in the City’s Riverdale area and is transported to residents’ homes via 160 kilometres water pipes.
The Water & Waste Department is responsible for the maintenance of the system, including pumping and treatment, frost protection, water meters, the availability of bulk water, maintenance of reservoirs, fixing water leaks, and looking after water mains.
Residents are advised that noisy water pipes or sinking ground could be indications of a service break. Any concerns should be reported to Water & Waste at 668-8350.
If you would like to see the city frost depth for 2012-2013 click here. Historical information is also available here.
TURN OFF FROST PROTECTION DEVICES
Danger of frost has passed and effective immediately all frost protection devices should be turned off. Your frost protection devices include bleeders, heat trace tapes, transformers and aqua flows. Please note, those residences with the temperature control bleeders (TCB’s) nothing is required.
Questions relating to these devices can be directed to the City of Whitehorse, Water & Waste Services, 668-8350 from 8:00 a.m. to 5:00 p.m. Monday to Friday.