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The City of Whitehorse strives to provide information to members of the media in a timely fashion that respects the print, radio and television deadlines.

For media inquiries please contact (867) 689-0515 or email myles.dolphin@whitehorse.ca 

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Snow and Ice Control Requirements

Public Service Announcement

Post Date:11/29/2019

Whitehorse – The City reminds residents and businesses to fully clear sidewalks bordering their properties, as required by the Maintenance Bylaw. Its highlights are as follows: 

  • Businesses are required to clear snow and ice down to the surface of the sidewalk and lane crossings by 11 a.m. the day after a snowfall.
  • Businesses with accessible parking spaces are also required to clear snow and ice from those spaces by 11 a.m. the day after a snowfall.
  • Residential properties are required to have snow and ice removed from their sidewalks within 48 hours of a snowfall, or immediately upon request by a Bylaw Constable.

Clearing snow and ice minimizes problems for people trying to move around, particularly those with mobility challenges.

When clearing snow and ice from driveways and sidewalks, place the snow at the curb edge or on your property, however please do not move it onto roadways or private properties other than your own.

Please note that a breach of this bylaw could result in a fine of up to $250.

The Operations Department is responsible for snow and ice control on approximately 600 lane kilometres of roadways within the municipal boundaries. The City operates with a defined snow removal budget and therefore must establish priorities to provide the greatest benefit to the majority of the travelling public.

For details on snow and ice control and to view our pamphlet, please visit www.whitehorse.ca/snowandice

Infractions to the Maintenance Bylaw - Snow and Ice Removal requirements may be reported to the 24/7 Trouble Line at 667-2111.