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The City of Whitehorse strives to provide information to members of the media in a timely fashion that respects the print, radio and television deadlines.

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City introduces Modernized Transit Route Plan

Post Date:06/08/2022 12:15 PM

Whitehorse – Starting Friday, July 1, Transit Services will introduce the next phase of its Modernized Transit Route Plan, which includes new fixed routes and on-request service.

New fixed routes

The new routes will take advantage of transfer hubs at City Hall, the Canada Games Centre, and Yukon University. This will help improve travel options, route directness, on-time reliability, service frequency, and reduce overall transferring.

The new schedule is intended to better meet the needs of more residents and visitors, and provide greater service frequency during peak periods. Most areas will see an increase to peak-time service, and Downtown will see service as often as every 10 minutes.

Following industry best practices, the new route network has been built to provide extra time for drivers to stay on schedule, and support operational efficiencies. View the new transit map and schedules at whitehorse.ca/transit.

On-request service

Service for the neighbourhoods of Lobird, Raven’s Ridge, and Kopper King will change from regular service to on-request service.

Transit riders from these neighbourhoods can request a ride to the Canada Games Centre transfer hub where they can then transfer to other locations. This new service will run during peak service, seven days a week:

  • Monday to Friday from 6:45 a.m. to 11:15 a.m. and 3:45 p.m. to 8:15 p.m.
  • Weekends and holidays from 8:45 a.m. to 8:15 p.m.

Riders can schedule a trip at least one hour in advance by calling Whitehorse Transit at 668-8396, or emailing transit.services@whitehorse.ca. If a rider can’t make a trip, then they’re asked to cancel at least 20 minutes prior to their schedule pick up.

Together, these changes help to modernize Whitehorse’s transit system to support our growing community by providing the transit service that riders have told us they want: increased frequency, more direct routes, and improved convenience and reliability.

The first phase of the Modernized Transit Route Plan introduced expanded routes and services in Whistle Bend, established service on Sundays and holidays, and implemented two mobile apps for ticketing and scheduling. Future phases will consider infrastructure changes, and further expansion of services.

In 2018, the City of Whitehorse commissioned a Transit Master Plan. One of the significant recommendations contained within the plan was to improve existing route alignment and scheduling to better match demand for today and into the future.

 

Contact

Jordan Lutz
A/Manager, Strategic Communications
City of Whitehorse
jordan.lutz@whitehorse.ca