Frequently Asked Questions

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Where can I report lost, stray or found animals?
Call the Animal Shelter at 668-8382. Please leave a voicemail if the attendant is not on shift.
What is the status on debit/credit machines versus coin parking meters?
In the near future, Bylaw Services hopes to be able to purchase cost-effective machines which will allow for modernized features such as "pay by phone".
Is there a planned update to the Downtown Parking Plan?
As of January 2018, we are working on the Downtown Parking Management Plan Update.
What are property maintenance standards?
The Maintenance Bylaw establishes minimum standards for the repair and maintenance of property in the City of Whitehorse. Learn more here.
Where can I park downtown?
Visit our Parking page which includes maps / zones and further information, including Accessible Parking Permits.
How do I take the City’s ATV Safety Course?
Click here to access the City's ATV Safety Course
How do I take the City’s Snowmobile Safety Course?
Click here to access the City's Snowmobile Safety Course
How do I find City facility hours?
Visit our Facility Hours page.

The Canada Games Centre hours vary, please visit the CGC page for more information.
How do I sign up for e-mail notifications?
Click here to provide your email address and sign up for notifications from the City of Whitehorse!

Where can I report lost, stray or found animals?