Frequently Asked Questions

The EFT form (also known as a Direct Deposit form) is for any new or existing vendor to provide banking information and receive payments via electronic funds transfer. The form can be found here. 

Advantages of registering for EFT include:

• faster payments, directly into your bank account
• not having to manually deposit your cheques
• no postal delays and/or disruptions
• bank statements that show the deposit as a City of Whitehorse payment
• email remittances for the deposit of your payment

The City has been reviewing procurement process and looking at ways to streamline and modernize it. This includes our process for publishing and handling the paperwork associated with requests for documents (RFX). We are now using an online system called Bonfire. 

A: An RFX can be an expensive thing, even in printing costs alone. There’s also the associated cost of managing and tracking all those documents. Bonfire posts all of the documents electronically, and allows for electronic tracking of the RFX documents, addendums and submissions as well as issues award notifications. This is more efficient and it is a good way to make sure everyone gets the information they need.

A: There are no registration fees associated with the city’s Bonfire Hub.

A: For more information, please email procurement@whitehorse.ca 

The tax revenue change attributable to property taxes as reported in the City of Whitehorse Annual Report is 7.12% for the past 6 years. This is different than the tax rate increase, which was 1.7% in 2014 and 2015. The change in tax revenues reflects a blend of community growth and mill rate changes.

Changes in total tax revenue can arise from increased growth in new land and new buildings and this growth is reflected in the Yukon Government’s property assessments. It is also reflected in increased costs to service the new areas.

Changes can also arise from the City’s mill rate changes. A complete explanation of how assessments and mill rates work can be found at: Frequently-Asked Questions about Property Assessment and Taxation

According to the Statement of Operations, the major property tax revenue increase between 2013 and 2012 is an additional $2.42 million in property taxes caused by increased assessments due to growth in the community.

The remainder of the community’s property total tax revenue increase is attributable to the tax rate which can be found here.

Here is the information from page 10 of the 2013 Annual Report:

FAQ published February 2015

This guide by the Public Sector Accounting Board answers 20 questions about Government Financial Reporting. 

Visit our Facility Hours page.

The Canada Games Centre hours vary, please visit the CGC page for more information.

Go to our Property Tax and Utilities page for more information, including an online form to sign up for Utility & Tax E-Billing! 

Payment for traffic violation tickets issued under the Traffic Bylaw may be made online, in person, by mail, or by Visa or Mastercard over the phone.

Click here to learn more.