To pay your utilities bill online, simply enter the total payment due, your account number and email address in the form below, fill out the captcha and then click the "Proceed to Payment" button. A new page will open to the City's payment provider, Moneris, for a safe and secure transaction.
On the Moneris payment page, enter your payment information and confirm payment.
We are able to process Visa and MasterCard transactions. A receipt will be emailed to you once the transaction has been approved.
A customer service representative will contact you in the event of a payment discrepancy.
For information on property tax and utilities, including how to sign up for E-Billing, visit whitehorse.ca/tax
Our customer service representatives are available Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m. if you experience any issues.