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Get Ready for Fall Swim Lessons
Swimming lessons are transitioning from Red Cross to the Lifesaving Society for Fall of 2022. If you child was in lessons in the spring or summer, you should have a conversion class to register into. If you are unsure, please sign up for a swim evaluation.

What is an evaluation?
A 5-10 minute one on one time with a swim instructor to assess the skills of the participant and let you know which level to register in.

Before Registration
How to Register
After Registration

Here are some terms and information that are important to understand as you prepare to register:

Program fees displayed in the guide are before taxes
Participants must meet the age requirements and have achieved all pre-requisites to register
Participants must adhere to public health measures in affect at time of program; such as mask wearing, vaccination requirement and/or physical distancing.
Individuals may waitlist for a program that is full. If space becomes available, you will be contacted by email and given 24 hours to register either in person or by phone
All foods containing nuts are not permitted in our programs
Payment plans are offered on any program over $100 and are only available in person or by phone at the time of registration. This requires an automatic payment authorization plan forms and valid American Express, Visa, MasterCard, or Pre-Authorized debit form

Recreation Assistance Options

Kids Recreation Fund
668-4236 sportyukon.com
Supports sport and recreation for children 18 or under. Families may qualify for up to $400 yearly per child.

Canadian Tire Jumpstart
jumpstart.canadiantire.ca
Funding is available to support children ages 4 to 18 years participating in sport and recreation.

Raven Recycling Club
ravenrecycling.org
Open to children aged 4 to 16 years. Collect refundable beverage containers and bring them to your local depot to earn points that can be exchanged for prizes, including a 10 admission youth pass or 1-month youth membership to the Canada Games Centre.

Child & Youth Program Forms

Participant Profile Form

Anaphylaxis Emergency Plan

Adult Program Forms

Fitness Program Forms

PAR-Q

Youth Waiver

Wellness Questionnaire

Expand/Contract Questions and Answers

How do I set up a new recreation account?
In your web browser (preferably Google Chrome), visit www.whitehorse.ca/play. The process is simple and only takes a few minutes. You can create an account by clicking on the “Launch PLAY” button and then “Create an Account” button at the bottom of the “Log In” Box. Fill out the “Don’t Have a Login Yet?” page. Once all the fields have been completed, click the “Submit” button at the bottom. A new temporary password will be sent to your email address. You can also add a default payment method to your account.
Is my new recreation account active right away?
Yes, you no longer have to wait for your new account to be activated. You can even create all of the additional family members you want on your account. Remember, family should only include those who are related and living at the same address.
I created my recreation account, but forgot my password. What do I do?
If you have misplaced your password, use the “Forgot Password” link on the login page, and instructions will be sent to the email address on your account.
Do I need to have a recreation account to search for memberships, programs or facility availability?
No. You can still search and view the information at www.whitehorse.ca/play. However, if you would like to register for a program, purchase a membership, or reserve a facility online you need to have an online account.
I don’t want to register online for a recreation account. Can I register in person?
Yes, you can still register for recreation services in person or over the phone by calling the Canada Games Centre.
Which payment methods are accepted for recreation account signup?
Online, we accept American Express, MasterCard, VISA or a Debit Card

In person we accept cash, American Express, MasterCard, VISA, or Debit (as well as Cheques, Recreation Gift Cards and Purchase Orders) - please visit the Canada Games Centre during regular business hours.

There is no exchange rate for US cash.
What features does my recreation account offer?
Here are some of the things you can do with your PLAY account:
- Save MasterCard, VISA or bank account information on your account for future purchases, through our secure and encrypted payment service.
- View transaction history, and reprint receipts.
- View current account credits, or balances owing.
- Manage your personal information including name, address, phone number, email address.
- Create and link members of your family under one account.
- View family schedules and stay on top of when who needs to be where for what program.
- Search, filter and review invoices.
- View your shared credit, past due and net account balances online.
What else can I do?
- View, search, and find information on programs and services.
- Register and pay for courses in one easy transaction.
- See available times for bookings in City facilities, parks and campsites.
- Request rentals and bookings at certain facilities and outdoor spaces.
What can’t I do?

There is always background work that needs to be completed by Administration, so there are a few things you will not be able to do including:

Withdraw from a course

We often have people on waitlists that need to be contacted as quickly as possible to fill any open spots in the program. There are also withdrawal and other administrative fees that may be applicable if you withdraw from a course. Let us know if you need to withdraw, and we’ll take care of it for you.

Remove someone from your account

There is a lot of behind the scenes work required to completely remove someone from your account and we want to make sure it is done properly. Just let us know you want to remove someone from your account, and we’ll do the rest.

Upload your own photo for your membership card

You will have to visit us at the Canada Games Centre to get your photo taken and pick up your membership card or passes.
I would like to speak with someone about my recreation account. How do I do that?
We would be happy to talk with you. You can visit us in person at the Canada Games Centre. You can also call us at 867-667-4FUN (4386) or email recreation@whitehorse.ca for more information.
How can I verify/see what recreation programs my family members are currently registered in?
Your whitehorse.ca/play account allows you to add family members and manage their programs all within one account. It’s a great feature!
How do I register for a recreation program?
You have the choice of three ways to register for a program:
1. Online at Whitehorse.ca/play (Available 24 hours a day, 7 days a week with no convenience fees!)
2. By phone at 668-8360
3. In person at the Canada Games Centre

View Full Site

Recreation Assistance Options

How do I set up a new recreation account?

Is my new recreation account active right away?

I created my recreation account, but forgot my password. What do I do?

Do I need to have a recreation account to search for memberships, programs or facility availability?

I don’t want to register online for a recreation account. Can I register in person?

Which payment methods are accepted for recreation account signup?

What features does my recreation account offer?

I would like to speak with someone about my recreation account. How do I do that?

How can I verify/see what recreation programs my family members are currently registered in?

How do I register for a recreation program?