Who We Are
Water and Waste Services is responsible for:
- Water pumping and distribution
- Sanitary sewer system
- Storm drainage system
- Curbside compost and waste collection
- Whitehorse Waste Management Facility and Compost Facility
- Warehouse operations
The department operates primarily from the Whitehorse Operations Building at 187 Range Road.
Monitor your pipes
Residents are advised that noisy water pipes or sinking ground could be indications of a service break. Any concerns should be reported to 668-8350.
Frost Depth
Even though air temperatures are warming, ground frost is still 3 to 4 metres deep in most areas and services are vulnerable to freezing. Please keep your frost protection on until you are advised to turn it off in mid-June.
These could include authorized free flowing bleeders, thermostatically controlled bleeders, circulating pumps, electrical impedance heat trace, and aqua flows.
Homeowners with aqua-flow devices are asked not to disconnect or use the device as a bleeder. Disconnection will result in plugging of the filters.
If you have a City supplied Sentinel Thermostatically Controlled Bleeder and plan to be away for more than a day, be sure to put it on Vacation Mode.
For more details, please call 668-8350 from 8 a.m. to 5 p.m., Monday to Friday.
Don’t Sink Your Grease
Common sources of grease are meats, fats, lards, cooking oil, shortening, butter and margarine, sauces, and salad dressings.
- Pour grease into a jar, tin can, or coffee mug and let it harden. Hardened grease is easily scraped out and can be placed in your compost cart.
- Wipe fats, oil and grease off cooking equipment with a paper towel before washing.
- Scrape all dishes into compost bin before washing.
The City of Whitehorse Sewer and Storm Bylaw requires all commercial, industrial and institutional food facilities to dispose of fats, oils and grease properly and to install and maintain a proper grease interceptor (grease trap) to appropriate plumbing fixtures.
For a printable copy of the poster below click here.