Payments & Disputes
The City of Whitehorse uses the Paymentus payment processing system for online payments.
Pay a parking ticket online at whitehorse.ca/make-an-online-payment
All parking meters in Whitehorse are coin operated. You can pay for parking meters by inserting coins, or by using the HotSpot parking app.
Click here to view the fines list.
If you receive a City-issued traffic violation ticket, you may pay online, pay in person, or by credit card over the phone. Please call City Hall at 867-667-6401, and a Customer Service Representative will assist you.
Please note: this does not include tickets issued by the RCMP, or parking violation tickets issued at the Whitehorse airport.
For information on property tax payments go to whitehorse.ca/tax
You can pay for parking using the HotSpot app.
Through the app, use the HotSpot Wallet to pay for a stall, avoid tickets with alerts and remote top-up, and even use remaining time at another stall if you move spots.
Parking fees and time limits remain the same. HotSpot users will be charged a convenience fee of $0.25 per session; however, instead of the convenience fee, users can buy a monthly subscription for $3 or an annual subscription for $30 to save even more.
Coins are still accepted at all stalls.
Download the app and create your account today!
Originally adopted in 1982, the Traffic Bylaw regulates traffic and vehicle parking. The Traffic Bylaw is administered and enforced by the City’s Bylaw Services Department.
Click here to fill out the form.
Once submitted, you will receive a follow-up reply to your email provided within 5 days.