Payments & Disputes

To pay for a parking ticket online, simply enter the amount due, your parking ticket number and your email address in the form below, fill out the captcha and then click the “Proceed to Payment” button. A new page will open to the City’s payment provider, Moneris, for a safe and secure transaction.

On the Moneris payment page, enter your payment information and confirm payment.

We are able to process Visa and MasterCard transactions. A receipt will be emailed to you once the transaction has been approved.

Expired Meter Penalties can be reduced to $10 if paid within 24 hours or the next business day of the ticket being issued.

It is important to note that you will be responsible for reducing your ticket to $10 when making a payment.

Only one parking ticket is allowed per transaction; multiple tickets must be paid for individually.

A customer service representative will contact you in the event of a payment discrepancy.

Our customer service representatives are available Monday to Friday (excluding holidays), 8:30 a.m. to 4:30 p.m. if you experience any issues.

To dispute a parking ticket, please fill out the Parking Ticket Dispute Form.

Amount Due $

For the amount due, please include .00

Ticket #

Email Address

Before you proceed to payment, please complete the captcha above.

Originally adopted in 1982, the Traffic Bylaw regulates traffic and vehicle parking. The Traffic Bylaw is administered and enforced by the Bylaw Services Department.

Please complete the fields below along with any additional comments or information you wish to include in the space provided. Once submitted, you will receive a follow-up reply to your email provided within 5 days. 

Click here to fill out the form.