City of Whitehorse SMS Messaging Terms and Conditions

The City of Whitehorse may use SMS text messaging to communicate with employees, contractors, vendors, and other authorized business contacts for work-related purposes.

Messages may include operational updates, scheduling information, technical support, service coordination, responses to inquiries, and other business-related communications.

By providing your mobile phone number and agreeing to communicate by SMS, or by initiating an SMS conversation with a City of Whitehorse SMS-enabled number, you consent to receive text messages related to these communications.

Message frequency varies depending on the nature of the conversation. Message and data rates may apply based on your mobile service plan.

You may opt out of SMS messages at any time by replying STOP. After opting out, you will no longer receive SMS messages from that conversation unless you opt in again.

For assistance, reply HELP or contact the City of Whitehorse through the appropriate department or support channel.

SMS messaging is provided as a convenience and should not be relied upon for emergency communications. For emergencies, use the appropriate emergency service or established City emergency communication process.

The City of Whitehorse does not use this SMS service for unsolicited marketing or promotional messaging.