What is your withdraw and refund policy for recreation programs?

All courses are non refundable within 7 days of course start date.

Courses withdrawn prior to 7 days are subject to a $30.00 withdrawal fee.

If the program fee is less than $30, only the program fee is charged and no balance is refunded

If the City of Whitehorse cancels a program, participants will be notified and a full refund will be credited to your account.