What is your withdrawal and refund policy for recreation programs?
A $25 fee is charged for each participant withdrawing from a program and the balance is placed on an account. If the program fee is less than $25, the program fee is charged and no balance is refunded.
Due to the extensive planning and preparation involved, programs marked with a DIAMOND will not be refundable within 7 days of a program start date.
If the City of Whitehorse cancels a program, participants will be notified and a full refund will be credited to your account.