• Employee Login FAQ eNotification Contact Us
City of Whitehorse logo_2021-04City of Whitehorse logo_2021-04City of Whitehorse logo_2021-04City of Whitehorse logo_2021-04
  • Living in Whitehorse
    • My Property
    • Parks and Facilities
    • FAQ
    • Transit
    • Recreation
    • Events
    • Parking
    • Water
    • Waste Services
    • Our Roads
  • Our Government
    • City Council
    • Community Services
    • Budget
    • Bylaws & Policies
    • Sustainable Whitehorse
    • Employee Sign-In
    • News
    • Council Grants
    • Employment
    • Plans & Projects
  • Business in Whitehorse
    • Development
    • Tenders & RFPs
    • Advertising & Lot Sales
    • Doing Business
  • Visiting Whitehorse
  • Living in Whitehorse
    • Recreation
      • Canada Games Centre
      • Programs & Registration
      • Camps
    • Parks and Facilities
      • Trails
      • Parks & Outdoor Spaces
      • Cemeteries & Memorial Program
      • Facility Booking
      • Facilities
      • Robert Service Campground
    • Transit
      • Safety on Transit
      • Paratransit Services
      • Bikes
      • Fares
    • Parking
      • Parking Permits and Passes
      • Payments & Disputes
      • Parking Options
      • Bike Parking
    • Waste Services
      • Single Family Homes & Multi-Residences
      • Sorting your waste and recycling
      • Waste Management Facility
    • Water
      • Bulk Water Station
      • Water System
      • Water Conservation
      • Facts & Information
    • My Property
      • Tax & Utilities
      • New Builds & Renovations
      • FireSmart
      • Property Maintenance
      • Snow and Ice Control
      • Burning With Wood
    • Our Roads
      • Snow and Ice Control
      • Active Transportation and Transit Ridership
      • Road Safety and Traffic Management
      • Maintenance
    • FAQ
      • FAQ – Budget
      • FAQ – City Council
      • FAQ – Community Services
      • FAQ – Local Improvement
      • FAQ – My Property
      • FAQ – Our Roads
      • FAQ – Parking
      • FAQ – Parks & Recreations
      • FAQ – Tenders and RFPs
      • FAQ – Transit
      • FAQ – Zoning
    • Events
    • Contact a Community Association
  • Our Government
    • City Council
      • Mayor and Council
      • Meetings
      • Videos
      • Advisory Committees
      • Public Consultation
    • Employee Sign-In
    • Employment
      • Job Opportunity
      • How to Apply
      • International Applicants
    • Plans & Projects
    • Budget
      • Council Grants
      • Annual Reports
      • Federal Funding
    • Bylaws & Policies
    • News
    • Sustainable Whitehorse
      • Environment
      • Storm Water
      • Energy
      • Active Transportation and Transit Ridership
      • Sustainability Plan
    • Community Services
      • Animals
      • Bylaw Enforcement
      • Fire and Protective Services
      • Taxis
      • Volunteer
  • Business in Whitehorse
    • Development
      • Permits and Guides
      • Hard-Surfacing and Landscaping
      • Development, Building & Plumbing Permit Fee Payment
      • Current Amendments
      • Zoning Bylaw and Amendments
      • Subdivision Application
      • Engineering Standards
    • Tenders & RFPs
    • Advertising & Lot Sales
    • Doing Business
      • Business License
      • Private Retail Cannabis
  • Visiting Whitehorse
    • Parks and Facilities
    • Parking Options
      • What can we help you with?

      • You May Be Looking For

        • Transit Schedules
        • Current Amendments
        • Permits & Information
        • FAQ
            No results See all results
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            What happens to my account if I lose my phone?

            Your passes and payment information are linked to the account associated with your phone number. They are not linked to your physical phone. Logging in with […]
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            What are the Codes of Conduct?

            Click here to learn about the Driver Code of Conduct. Click here to learn about the Passenger Code of Conduct.
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            Is there a record of expired passes?

            Yes, you can view a log of your past actions by going to your Account Settings and selecting ‘History’. There will be a new entry every […]
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            Is my credit card information secure?

            All personal and credit card information is securely stored, using Token Transit’s encrypted Payment Card Industry Data Security Standard (PCI DSS) compliant server.
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            I’m taking a group of students for a field trip. Rather than pay cash or buy paper passes, can I use the Token Transit app?

            Yes! You can purchase multiple passes at once using the Token Transit app.
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            I need help with the app! Who can help me?

            Should you experience any technical issues with the app, please contact Token Transit, at support.tokentransit.com. BBB customer service representatives can assist with all other questions.
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            How much does it cost to ride with Whitehorse Transit?

            Click here for Transit fare information.
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            How do I transfer on Transit?

            The bus system features a transfer zone along 2nd Avenue from Rotary Park to Industrial Way. Riders can transfer from their bus to any other bus […]
            Do you like it?0
            0 Read more
            May 27, 2022
            Published by Communications Team on May 27, 2022
            Categories

            How do I know if my pass is active?

            Active passes will be displayed in the Token Transit app when opened.
            Do you like it?0
            0 Read more
            Prev page
            12345678
            Next page

            LIVING IN WHITEHORSE

            • My Property
            • Transit
            • Parking
            • Waste Services
            • Parks and Facilities
            • Recreation
            • Water
            • Our Roads
            • FAQ
            • Events

            OUR GOVERNMENT

            • City Council
            • Bylaws & Policies
            • News
            • Employment
            • Community Services
            • Sustainable Whitehorse
            • Council Grants
            • Plans & Projects
            • Budget
            • Employee Sign-In

            BUSINESS IN WHITEHORSE

            • Development
            • Tenders & RFPs
            • Advertising & Lot Sales
            • Doing Business

            VISITING WHITEHORSE

            • Parks and Facilities
            • Parking Options

            CONTACT US

            Monday to Friday: 8:30 am to 4:30 pm

            867-667-6401

            City Contact List

            2121 Second Avenue, Whitehorse, YT Y1A 1C2, CANADA





            Working and living within the traditional territories of the Kwanlin Dün First Nation and the Ta’an Kwäch’än Council.

            © 2025 Whitehorse, YT. All Rights Reserved. | Privacy Policy

                        No results See all results