May 27, 2022

Do I have to ride all around the Transit loop to get back?

The loop based system offers flexible options for all riders with shorter ride times in most cases. Take a look at your route and see if […]
May 27, 2022

Can I request a refund?

Passes are not transferable or replaceable. All sales are final. However, if you experience technical issues, please contact Token Transit, at support.tokentransit.com.
May 27, 2022

Can I have a receipt for my pass purchase?

Yes, but in order to do so, you will need to make sure that you include your email address when you register your account. Receipts will […]
May 27, 2022

Can I buy transfers to other transit agencies through Token Transit?

Yes. Token Transit works with many agencies around the country and you can purchase passes for any participating Transit Agency.
May 27, 2022

Are dogs allowed on Transit buses?

Trained service dogs with registration papers are welcome. Passengers cannot bring any loose (non-caged) animals on the bus. However, if they are small and in a […]
May 27, 2022

Why does the City do electronic bidding?

The City has been reviewing procurement process and looking at ways to streamline and modernize it. This includes our process for publishing and handling the paperwork […]
May 27, 2022

How do I view tenders and RFPs?

Click here to view current tenders and RFPs!
May 27, 2022

What is your withdraw and refund policy for recreation programs?

A $25 fee is charged for each participant withdrawing from a program and the balance is placed on an account. If the program fee is less […]
May 27, 2022

What do I do if I’ve lost something at the CGC?

The CGC is not responsible for any lost or stolen items; however, if something is returned we will place it in the lost and found for […]