May 27, 2022

What are the Codes of Conduct?

Click here to learn about the Driver Code of Conduct. Click here to learn about the Passenger Code of Conduct.
May 27, 2022

Is there a record of expired passes?

Yes, you can view a log of your past actions by going to your Account Settings and selecting ‘History’. There will be a new entry every […]
May 27, 2022

Is my credit card information secure?

All personal and credit card information is securely stored, using Token Transit’s encrypted Payment Card Industry Data Security Standard (PCI DSS) compliant server.
May 27, 2022

I’m taking a group of students for a field trip. Rather than pay cash or buy paper passes, can I use the Token Transit app?

Yes! You can purchase multiple passes at once using the Token Transit app.
May 27, 2022

I need help with the app! Who can help me?

Should you experience any technical issues with the app, please contact Token Transit, at support.tokentransit.com. BBB customer service representatives can assist with all other questions.
May 27, 2022

How much does it cost to ride with Whitehorse Transit?

Click here for Transit fare information.
May 27, 2022

How do I transfer on Transit?

The bus system features a transfer zone along 2nd Avenue from Rotary Park to Industrial Way. Riders can transfer from their bus to any other bus […]
May 27, 2022

How do I know if my pass is active?

Active passes will be displayed in the Token Transit app when opened.
May 27, 2022

How do I access Handy Bus services?

Click here for more information on the Handy Bus.