Latest response to COVID-19

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Tuesday, June 30

Commuters are advised that designated tourist-only parking spaces along Front Street will come back into effect on Wednesday, July 1. Bylaw Services will also resume enforcement at this time.

View the full Public Service Announcement

Thursday, June 18

As of Thursday, July 2, Whitehorse Transit will be resuming fare collection. Monthly bus passes purchased in March and April will be honoured during the month of July only.

View the full Public Service Announcement

Friday, June 12

The Second Avenue entrance to City Hall will reopen its doors to the public on Monday, June 15th.

Front service counters will be open and appointments will no longer be needed to pay your property taxes, utility bills or parking tickets.

The period between 8:30 a.m. and 10 a.m. will be reserved for seniors, as well as people with limited mobility.

View the full Public Service Announcement

Tuesday, May 26

Commuters are advised that the requirement to pay parking meters in downtown Whitehorse will resume on Monday, June 1st. Bylaw Services will also begin parking meter enforcement at this time.

View the full Public Service Announcement

Monday, May 25

Yukon’s Chief Medical Officer of Health has approved the Canada Games Centre’s phased re-opening plan.

A gradual re-opening of the facility will occur in June, although no specific date has yet been determined. More information will be available next week.

View the full Public Service Announcement

Friday, May 22

Residents are advised that bagged compost is sold out at the Waste Management Facility, and bulk compost sales are delayed until the beginning of June.

Technical difficulties at the testing laboratory have led to delays in processing our samples. The City cannot sell compost until the results from the laboratory have returned.

View the full Public Service Announcement

Wednesday, May 6

Cardboard recycling has resumed at both Raven Recycling and the City of Whitehorse Waste Management Facility. All other recycling services including plastics, tin, refundables, etc., continue to be temporarily suspended until further notice.

View the full Public Service Announcement

To see the latest updates on how to handle your residual waste, organics, and recyclables during this public health emergency, visit whitehorse.ca/covid19waste

Friday, May 1

The City of Whitehorse will resume the collection of extra yard waste bags on Monday, May 11.

Residents are asked to store any extra yard waste or bring it to the transfer station at the Whitehorse Waste Management Facility until collection resumes (regular tipping fees apply).

View the full Public Service Announcement

To see the latest updates on how to handle your residual waste, organics, and recyclables during this public health emergency, visit whitehorse.ca/covid19waste

Monday, April 27

Bagged compost sales at the Whitehorse Waste Management Facility have resumed today with new measures implemented to address risks.

View the full Public Service Announcement

To see the latest updates on how to handle your residual waste, organics, and recyclables during this public health emergency, visit whitehorse.ca/covid19waste

Friday, April 24

Miles Canyon Road will remain closed to vehicles until at least May 11th, in order to provide more recreational opportunities to Whitehorse residents and visitors during the COVID-19 situation. 

The Millennium Trail has also seen a higher volume of usage recently. As a result of the COVID-19 situation, some changes are being implemented.

Starting Monday, April 27th, usage of the trail will go in one direction only along the narrow River Wall portion of the trail (between the S.S. Klondike and the Eagle’s Nest parking lot). Trail users travelling in the other direction will be required to use the wide shoulder of Robert Service Way.

View the full Public Service Announcement

Wednesday, April 22

The City of Whitehorse is postponing its 20-Minute Makeover and Senior’s Tea events until the fall, out of an abundance of caution due to the COVID-19 situation.

We are pleased to announce that this year’s Community Clean-up Program, however, is going ahead as scheduled but with some changes from previous years.

View the full Public Service Announcement

Monday, April 20

The City of Whitehorse reminds its citizens that it has temporarily suspended the sale of compost at its Waste Management Facility, due to COVID-19 concerns.

View the full Public Service Announcement

Wednesday, April 15

In light of the temporary closure of both local recycling processors, the City of Whitehorse is temporarily accepting cardboard in mixed waste at the Waste Management Facility. 

Regular tipping fees apply; however, the additional unsorted load fees are waived*

*Updated on April 17

View the full Public Service Announcement

Tuesday, April 14

On Tuesday evenings at 7:00 p.m., the Whitehorse Fire Department will activate its air raid siren in support of health care workers across Canada who are away from their families during this pandemic.

View the full Public Service Announcement

Friday, April 10

A Special Council Meeting was held yesterday afternoon to confirm the adoption of more temporary measures related to the ongoing COVID-19 pandemic.

Members of Council voted in favour to suspend the application and collection of penalties and interest for late payments on water and waste services, garbage collection and other City services. Council also voted to extend the temporary suspension of parking meter and transit fees.

View the full Public Service Announcement

Thursday, April 9

Playgrounds

Healthy Yukoners are reminded that they may go to local parks and playgrounds to get fresh air and play as long as they keep safely spaced from anyone who’s not in their household. The City of Whitehorse continues to follow the recommendations from the Yukon Chief Medical Officer of Health.

Friday, April 3

A Special Meeting of Council was held yesterday afternoon to confirm the adoption of temporary meeting measures in light of COVID-19 developments. 

Members of Council voted unanimously to adopt temporary meeting measures until the public health emergency declared by the Chief Medical Officer of Health for the Yukon on March 16th, 2020 is rescinded, or until future directions issued by the Chief Medical Officer of Health otherwise permit.

View the full Public Service Announcement

Thursday, April 2

To reduce the risk of COVID-19 transmission, the City of Whitehorse is asking residents to use either debit or credit cards at the Waste Management Facility until further notice. Existing account holders can use their accounts. 

Also effective immediately, the City is temporarily suspending compost sales.

View the full Public Service Announcement

Thursday, March 26

Transit

Maximum ridership on Whitehorse Transit has been set at 12 to respect physical distancing. This means that the bus may not be able to stop to pick up riders. There will be a sign on the bus to indicate if it's full.

Based on current ridership levels, which have decreased in recent weeks, this is only likely to occur during the morning commute

If a full bus passes by your stop you have options:

  1. Wait for the next bus.
  2. Make alternate travel arrangements.
  3. Call Whitehorse Transit at 668-8394 who will send the Handy Bus to pick you up if it is available.

Please limit your use of transit to essential travel

The City is not considering cancelling bus service at this time. Rear-door boarding and increased sanitizing efforts will continue. Thank you for your cooperation and understanding.

Public Hearing

A public hearing on the zoning amendment to enable the City to acquire the skateboard park from the Government of Yukon will be held on Monday, March 30. Residents can provide input by noon of March 30 via PublicInput@whitehorse.ca

Council members receive messages submitted at that address and will have the opportunity to hear from you directly in that manner. All messages received at that link are also summarized in a public hearing report to Council at a subsequent Council meeting.

All current amendments can be found here.

Wednesday, March 25

Effective tomorrow morning, Whitehorse Transit riders will no longer be able to board buses once capacity has been reached, in light of COVID-19 physical distancing recommendations.

View the full Public Service Announcement

Tuesday, March 24

The City of Whitehorse is asking its residents to hang onto their recyclables for the time being, following decisions by both Raven Recycling and P&M Recycling to temporarily suspend their operations.

View the full Press Release

Monday, March 23

Effective tomorrow, the City of Whitehorse is temporarily suspending drop-in front-counter services at all its facilities in order to respect physical distancing measures.

City services remain operational and we are encouraging citizens and visitors to do as much of their City business online or by phone, when possible. When that’s not possible we’re asking that you make an appointment.

View the full Public Service Announcement

Saturday, March 21

Effective immediately, the City of Whitehorse is temporarily waiving transit and metered parking fees until April 13th.

View the full Public Service Announcement

Thursday, March 19

We are encouraging residents and visitors to do business with the City online and by telephone. For a list of online services offered by the City, please visit whitehorse.ca/online or call the General Inquiry Line at (867) 667-6401.

We are also asking anyone experiencing flu-like symptoms to please avoid City facilities to help prevent the spread.

Transit is operating as normal, but we are asking users to board buses through the rear door and to practice social distancing while on board.

For updates on the Canada Games Centre closure, including information on membership, please visit whitehorse.ca/cgcschedule

help prevent the spread 

Wednesday, March 18

City Services and Council Meetings 

Until further notice, Monday evening’s council meetings are going ahead as scheduled. However, the public gallery will be closed to respect social distancing recommendations. Councilors will be participating by phone.

Anyone who wishes to watch a council meeting can do so here, or tune into Northwestel Community Cable 9 on Monday evenings at 5:30 p.m. Videos of past meetings are available here

View the full Public Service Announcement

Canada Games Centre Closure 

The Canada Games Centre will be temporarily suspending operations effective at 5:30 p.m. today.

View the full Public Service Announcement

Tuesday, March 17

Whitehorse Transit has stepped up its sanitizing efforts as the City responds to COVID-19 developments. In addition to regular cleaning, a new protocol has been implemented which includes the use of a multi-purpose germicidal detergent designed for commercial and industrial institutions. This is effective immediately on all City buses.

Monday, March 16

For the safety of our staff and patrons we are taking recommendations directly from Yukon’s Chief Medical Officer to reduce risks associated with COVID-19 in the Canada Games Centre.  As of right now the Canada Games Centre will remain open with some modifications:

  • All group activities including the pool will be limited to 50 users
  • Reducing users in the gym and fitness classes to maintain recommended space for social distancing
  • Closing of the steam room, sauna, and hot tub
  • Closing of the Child Play Area and Childminding Service
  • Closing of Takhini Arena

We’re continuing to monitor the situation and will update if things change. Thank you for your cooperation.

Friday, March 13

The City of Whitehorse is closely monitoring the COVID-19 situation in the territory to ensure we continue to respond to emerging issues as they relate to City facilities, programs, services and events. We will continue to follow the advice of the Yukon Chief Medical Officer of Health.

View the full Public Service Announcement