Latest response to COVID-19

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Thursday, March 26

Transit

Maximum ridership on Whitehorse Transit has been set at 12 to respect physical distancing. This means that the bus may not be able to stop to pick up riders. There will be a sign on the bus to indicate if it's full.

Based on current ridership levels, which have decreased in recent weeks, this is only likely to occur during the morning commute

If a full bus passes by your stop you have options:

  1. Wait for the next bus.
  2. Make alternate travel arrangements.
  3. Call Whitehorse Transit at 668-8394 who will send the Handy Bus to pick you up if it is available.

Please limit your use of transit to essential travel

The City is not considering cancelling bus service at this time. Rear-door boarding and increased sanitizing efforts will continue. Thank you for your cooperation and understanding.

Public Hearing

A public hearing on the zoning amendment to enable the City to acquire the skateboard park from the Government of Yukon will be held on Monday, March 30. Residents can provide input by noon of March 30 via PublicInput@whitehorse.ca

Council members receive messages submitted at that address and will have the opportunity to hear from you directly in that manner. All messages received at that link are also summarized in a public hearing report to Council at a subsequent Council meeting.

All current amendments can be found here.

Wednesday, March 25

Effective tomorrow morning, Whitehorse Transit riders will no longer be able to board buses once capacity has been reached, in light of COVID-19 physical distancing recommendations.

View the full Public Service Announcement

Tuesday, March 24

The City of Whitehorse is asking its residents to hang onto their recyclables for the time being, following decisions by both Raven Recycling and P&M Recycling to temporarily suspend their operations.

View the full Press Release

Monday, March 23

Effective tomorrow, the City of Whitehorse is temporarily suspending drop-in front-counter services at all its facilities in order to respect physical distancing measures.

City services remain operational and we are encouraging citizens and visitors to do as much of their City business online or by phone, when possible. When that’s not possible we’re asking that you make an appointment.

View the full Public Service Announcement

Saturday, March 21

Effective immediately, the City of Whitehorse is temporarily waiving transit and metered parking fees until April 13th.

View the full Public Service Announcement

Thursday, March 19

We are encouraging residents and visitors to do business with the City online and by telephone. For a list of online services offered by the City, please visit whitehorse.ca/online or call the General Inquiry Line at (867) 667-6401.

We are also asking anyone experiencing flu-like symptoms to please avoid City facilities to help prevent the spread.

Transit is operating as normal, but we are asking users to board buses through the rear door and to practice social distancing while on board.

For updates on the Canada Games Centre closure, including information on membership, please visit whitehorse.ca/cgcschedule

help prevent the spread 

Wednesday, March 18

City Services and Council Meetings 

Until further notice, Monday evening’s council meetings are going ahead as scheduled. However, the public gallery will be closed to respect social distancing recommendations. Councilors will be participating by phone.

Anyone who wishes to watch a council meeting can do so here, or tune into Northwestel Community Cable 9 on Monday evenings at 5:30 p.m. Videos of past meetings are available here

View the full Public Service Announcement

Canada Games Centre Closure 

The Canada Games Centre will be temporarily suspending operations effective at 5:30 p.m. today.

View the full Public Service Announcement

Tuesday, March 17

Whitehorse Transit has stepped up its sanitizing efforts as the City responds to COVID-19 developments. In addition to regular cleaning, a new protocol has been implemented which includes the use of a multi-purpose germicidal detergent designed for commercial and industrial institutions. This is effective immediately on all City buses.

Monday, March 16

For the safety of our staff and patrons we are taking recommendations directly from Yukon’s Chief Medical Officer to reduce risks associated with COVID-19 in the Canada Games Centre.  As of right now the Canada Games Centre will remain open with some modifications:

  • All group activities including the pool will be limited to 50 users
  • Reducing users in the gym and fitness classes to maintain recommended space for social distancing
  • Closing of the steam room, sauna, and hot tub
  • Closing of the Child Play Area and Childminding Service
  • Closing of Takhini Arena

We’re continuing to monitor the situation and will update if things change. Thank you for your cooperation.

Friday, March 13

The City of Whitehorse is closely monitoring the COVID-19 situation in the territory to ensure we continue to respond to emerging issues as they relate to City facilities, programs, services and events. We will continue to follow the advice of the Yukon Chief Medical Officer of Health.

View the full Public Service Announcement